Author: admin

How Hospitals Are Improving the Patient Experience

The stores I frequent know me so well. They know intimate things about me like my preferences, my shoe size, my shopping habits and how much I spend. If retailers can use technology to get this close to me and work unceasingly to improve my “customer experience,” why couldn’t my doctor or hospital?

Campaign perspectives

Viewing Tim Kaine as a Clinton Influencer

By Cameron French and Sam Harper, Directors, Public Affairs & Crisis Practice, Burson-Marsteller The selection of a vice president is often a recipe that’s equal parts political calculation and old-fashioned chemistry. What if the selection of a running mate were viewed